Engineered to deliver.
To delight our customers through offering the highest level of satisfaction and achieving it. To be their number one supplier.
Our seven fundamental beliefs that define us and the guiding principles that dictate how our teams work together.
We are all Hyde. To truly succeed, we must do so together. We offer support to one another and are all one team. We offer advice and share best practice so we all learn and develop together.
We should be courteous, listening and respecting the thoughts and ideas of others. We encourage praise and good performance, offering help and support when needed. We have pride in our workplace and keep it to a standard that reflects this.
We encourage our teams to make their own decisions. We tolerate mistakes and appreciate their role in learning. We encourage action rather than inaction.
4. Act Responsibly
We act responsibly at all times. We have a duty of care to our peers, customers and the company, even when not at work. We ensure that the health and safety of others is everyone’s number one priority.
As a company and as individuals, we are transparent and truthful. We put our faith in the hands of one another.
6. Customer Service
We want to delight our customers at all times and we solve their issues without argument. We always give our customers the best and strive to increase levels of service.
We act with credibility and take responsibility for our actions.
Hyde is committed to the promotion of operating within an ethical framework for all its spheres of influence and within all its associated companies.